To get AGENT AI Chat Bot responding to your messages on Email, Live Chat, SMS, Instagram DM, WhatsApp and Facebook Messenger in your CRM, there are just two things you have to do!

Step 1: Connect AGENT AI Chat Bot Account with GoHighLevel

Once logged in to your AGENT account (https://login.theineedagent.ai), navigate to your bot settings page and change to the bot that you want to get connected. In the Integrations section, you'll see you are able to click to connect to an account or search to connect to an account you've already connected to in the past.

You must be logged into the sub-account that you would like to connect to within the same browser. If you are, clicking this will bring up another window where you will see those accounts that you can connect to. Select the sub-account that you would like this bot to connect to.

Step 2: Make the AGENT AI Chat Bot Workflow

AGENT's automations are made up of a single trigger and a single action.

Create a new workflow in your account as shown below.

Trigger - Customer Replied

Click to Add New Trigger and add a Customer Replied trigger. This will activate the workflow any time a customer sends you a message on any channel.

Action - Webhook

Click to add a new action and add a Webhook action. Edit the webhook to point to the AGENT endpoint like this:

Here is that URL for you to copy/paste as shown above under METHOD>URL:

https://xljmafyych.execute-api.us-west-2.amazonaws.com/message

This action is what sends AGENT AI CHAT BOT the necessary information when it is triggered by a new message. 🤖 👏

What Happens Next?

Now the real magic begins! Once you publish this workflow, your workflow is now live and AGENT is now ready to interact with users across all your messaging channels.