fREQUENTLY ASKED QUESTIONS

What is AGENT?

AGENT is a powerful customer engagement solution developed by I Need Leads Ltd. It combines intelligent chatbots with advanced natural language processing to enhance sales activation and customer support.

How can AGENT benefit my business?

AGENT empowers your business by providing personalised customer interactions, efficient multitasking, and continuous learning. It boosts sales, enhances customer satisfaction, and automates support processes.

Is AGENT suitable for small businesses?

Absolutely. AGENT is scalable and adaptable, making it suitable for businesses of all sizes. Small businesses can benefit from its cost-effective automation and personalisation features.

How does AGENT handle customer inquiries?

AGENT uses a team of intelligent chatbots to handle customer inquiries. These bots are trained to understand and respond to customer queries promptly and accurately, ensuring a seamless customer experience.

Can AGENT integrate with my existing systems?

Yes, AGENT is designed to integrate seamlessly with various systems, including CRM platforms and e-commerce software. This ensures that it can work harmoniously within your existing tech stack. Contact us for more information.

Is AGENT secure and compliant with data protection regulations?

Yes, security and data protection are paramount for AGENT. It's designed with robust security measures and complies with data protection regulations like GDPR to ensure the safety and privacy of customer data.

How does AGENT continuously learn and improve?

AGENT utilises machine learning algorithms and customer feedback to continually improve its performance. It learns from each interaction, adapts to changing trends, and refines its responses over time.

Can I request a demo of AGENT?

Certainly! You can request a demo of AGENT to experience its capabilities firsthand. Contact our team to get started.

What industries can benefit from using AGENT?

AGENT is versatile and can benefit businesses across various industries, including e-commerce, finance, healthcare, and more. Its adaptability and personalisation make it a valuable asset in any customer-facing environment.

How can I get started with AGENT?

Getting started with AGENT is easy. Simply reach out to our team, and we'll guide you through the onboarding process, including integration and training. We're here to help you unlock the full potential of AGENT for your business.

These FAQs should provide you with a good overview of AGENT and its capabilities. If you have any more questions or need further information, please don't hesitate to reach out to us.