VIDEO LIBRARY

This library delves into various functionalities AGENT AI CHAT BOT. By exploring these resources, you'll gain many valuable insights into configuring your chatbot so you can maximise it for your business goals.

VIDEO LIBRARY

Max Attempt Limits on Objectives: A Quick Guide

Find out how to use the Max Attempt Limit on objectives to allow your bot to "give up" after so many attempts. ...more

Video Library

September 25, 2024•1 min read

Fine-Tuning Your Agent AI Chat Bot Objectives: Advanced Conversation Training

Use the Advanced Objective Training feature of AI Chat Bot so you can significantly improve your chatbot's performance and ensure that it meets your specific needs. ...more

Video Library

September 12, 2024•1 min read

Understanding Sensitivity in Agent AI Chat Bot

In Agent AI Chat Bot, sensitivity is a setting that determines how strict the bot is in interpreting user input. It's particularly relevant when collecting information using the "gather info" objectiv... ...more

Video Library

September 10, 2024•1 min read

Enhancing Interactions with the EXTRA PROMPT Area Feature

Dive into one of AGENT's powerful features: the Extra Prompt Area. This feature is essential for businesses that want to fine-tune their AI interactions to make it more personalised, context-aware, a... ...more

Video Library

August 26, 2024•3 min read

Troubleshooting Conversational Booking Issues in AGENT AI Chat Bot

Booking issues are a common challenge when using AI chat bots, but with the right knowledge, you can quickly resolve these problems and ensure your bot is functioning smoothly. This blog post delves i... ...more

Video Library

June 18, 2024•3 min read

Mastering Objective Types in AGENT AI Chat Bot: Gather Info vs. Give Info

In this blog, we delve into the specifics of "Gather Info" and "Give Info" objectives, showing you how to optimize your bot's performance and enhance user interactions. ...more

Video Library

June 15, 2024•2 min read

AGENT AI Chat Bot Efficiency: Understanding the Retry Limit Feature

Retry limit ensures that your bot makes multiple attempts to complete an objective before moving on, ensuring critical tasks are not skipped. In this blog post, we'll delve into the details of the Ret... ...more

Video Library

June 15, 2024•4 min read

Effective Agent AI Chat Bot Training with Objective Examples

This comprehensive guide will help you train your AGENT AI Chat Bot to better understand and fulfil its objectives, leading to improved interactions and customer satisfaction. ...more

Video Library

June 15, 2024•2 min read

Objective Ordering in AGENT AI Chat Bot

The sequence in which tasks are performed can significantly impact user experience. AGENT AI Chat Bot features a robust objective ordering system that ensures conversations flow logically and efficien... ...more

Video Library

June 15, 2024•3 min read

Prompt History Feature

We are thrilled to announce a powerful new feature available exclusively for our top-tier accounts: the Prompt History. This feature provides a detailed view of the prompts used during message process... ...more

Video Library

June 11, 2024•3 min read

How to Disqualify Leads with Agent AI Chat Bot | Step-by-Step Guide

Show your bot how to handle leads who no longer qualify for your business ...more

Video Library

June 11, 2024•2 min read

How to Use the Extra Prompt Area in the Objective Builder | Tips and Best Practices

Here, we dive deep into the functionality of the Extra Prompt Area, a hidden field designed to give your bot additional clarity and context during specific stages of an objective. Learn how to expand ... ...more

Video Library

June 11, 2024•1 min read