OUR BLOGS

Welcome to our blog, your gateway to insightful articles and expert insights in the world of customer engagement, sales activation, and customer support. Here, we explore the latest trends, share valuable tips, and showcase success stories that empower businesses to thrive in today's dynamic marketplace.

OUR BLOGS

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CHATBOT SETTINGS

Detecting Goodbyes and Turning Off

Using message History to turn your bot off when the lead uses selected phrases such as goodbye. This article will show you how to detect words or phrases you may be seeing which clearly indicate the ... ...more

Video Library ,Bot Customisations

November 12, 2024•3 min read

Follow-ups Made Easy with Agent Ai Chat Bot

Prospecting and lead qualification are essential, but follow-up is the key to closing deals. AGENT Ai Chat Bot can automate your personalized follow-up cadence, ensuring you stay top of mind. ...more

Help Blog ,Video Library &Bot Customisations

October 28, 2024•2 min read

Unlimited Accounts Connected to One Bot

If you're an Agency, you likely only need one bot to serve all of your clients in the same niche. This blog and video guide with show you how! ...more

AGENT Ai Chat Bot Updates ,Video Library &Quick Start

October 07, 2024•3 min read

Max Attempt Limits on Objectives: A Quick Guide

Find out how to use the Max Attempt Limit on objectives to allow your bot to "give up" after so many attempts. ...more

Video Library

September 25, 2024•1 min read

Fine-Tuning Your Agent AI Chat Bot Objectives: Advanced Conversation Training

Use the Advanced Objective Training feature of AI Chat Bot so you can significantly improve your chatbot's performance and ensure that it meets your specific needs. ...more

Video Library

September 12, 2024•1 min read

Understanding Sensitivity in Agent AI Chat Bot

In Agent AI Chat Bot, sensitivity is a setting that determines how strict the bot is in interpreting user input. It's particularly relevant when collecting information using the "gather info" objectiv... ...more

Video Library

September 10, 2024•1 min read

Enhancing Interactions with the EXTRA PROMPT Area Feature

Dive into one of AGENT's powerful features: the Extra Prompt Area. This feature is essential for businesses that want to fine-tune their AI interactions to make it more personalised, context-aware, a... ...more

Video Library , Bot Objectives

August 26, 2024•3 min read

Troubleshooting Conversational Booking Issues in AGENT AI Chat Bot

Booking issues are a common challenge when using AI chat bots, but with the right knowledge, you can quickly resolve these problems and ensure your bot is functioning smoothly. This blog post delves i... ...more

Video Library ,Troubleshooting

June 18, 2024•3 min read

Mastering Objective Types in AGENT AI Chat Bot: Gather Info vs. Give Info

In this blog, we delve into the specifics of "Gather Info" and "Give Info" objectives, showing you how to optimize your bot's performance and enhance user interactions. ...more

Video Library , Bot Objectives

June 15, 2024•2 min read

AGENT AI Chat Bot Efficiency: Understanding the Retry Limit Feature

Retry limit ensures that your bot makes multiple attempts to complete an objective before moving on, ensuring critical tasks are not skipped. In this blog post, we'll delve into the details of the Ret... ...more

Video Library

June 15, 2024•4 min read

Effective Agent AI Chat Bot Training with Objective Examples

This comprehensive guide will help you train your AGENT AI Chat Bot to better understand and fulfil its objectives, leading to improved interactions and customer satisfaction. ...more

Video Library

June 15, 2024•2 min read

Objective Ordering in AGENT AI Chat Bot

The sequence in which tasks are performed can significantly impact user experience. AGENT AI Chat Bot features a robust objective ordering system that ensures conversations flow logically and efficien... ...more

Video Library

June 15, 2024•3 min read

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