Agent AI Chat Bot's powerful platform offers a range of customisation options, allowing you to tailor your chatbot to seamlessly integrate with your existing systems and workflows. From fine-tuning conversation flows and adjusting bot personality to integrating with specific CRM or ticketing systems, Agent empowers you to create a truly unique and effective chatbot experience that aligns perfectly with your brand and business needs.
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Here are some areas where you may notice the objective title:
To edit an objective title, simply click on the objective card and edit the title field. These changes do not take effect until you click save upon closing the objective modal.
If you have integrated a GoHighLevel account, you'll see a list of objective titles that get loaded into your Goals Accomplished field that gets added to your account when you connect. We add all of your objectives to this section automatically each time you save. However, if you delete objectives, you will have to manually delete them from your GoHighLevel Goals Accomplished field manually.
The bot will automatically add checkmarks next to goals accomplished for the contact so you have a visual of progress. You can even use this section to trigger workflows depending on goals accomplished or to skip objectives.
On your AGENT AI Chat Bot dashboard you'll see the objective title next to messages to show you the objective that your bot was working on when it generated that message. It's helpful to know where you bot is in its thought process as it's generating a message.
Notice there are some messages with green checkmarks next to them. This means that the bot completed an objective at this stage in the conversation and either moved on to the next objective, or ran out of objectives to attempt. You can see the objective that was completed quickly by hovering over the green checkmark ✅
In this example you can see the bot completed the objective labeled crm and has moved on to the objective labeled email.
You can see a more detailed view of objectives completed and the current objective by clicking on a bot-sent message. Here we can clearly see that the bot has finished the objectives name, industry, and CRM and is actively working on email.
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© Copyright 2023. AGENT by I Need Leads Ltd. All Rights Reserved.
Increase customer engagement, reduce support costs, and seamlessly book appointments. Try Agent AI Chat Bot for free and see the difference.
© Copyright 2023. AGENT by I Need Leads Ltd.
All Rights Reserved.
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