BOT CUSTOMISATIONS

Agent AI Chat Bot's powerful platform offers a range of customisation options, allowing you to tailor your chatbot to seamlessly integrate with your existing systems and workflows. From fine-tuning conversation flows and adjusting bot personality to integrating with specific CRM or ticketing systems, Agent empowers you to create a truly unique and effective chatbot experience that aligns perfectly with your brand and business needs.

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BOT CUSTOMISATIONS

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Welcome to our blog, your gateway to insightful articles and expert insights in the world of customer engagement, sales activation, and customer support. Here, we explore the latest trends, share valuable tips, and showcase success stories that empower businesses to thrive in today's dynamic marketplace.

Reset Bot Objectives

You may have customers who are returning to your company, interacting with your AGENT AI CHAT BOT to receive service again. If this is the case, or any other situation where you need your bot to reset... ...more

Bot Objectives

January 24, 2025•2 min read

OBJECTIVES: A Quick Overview

How to best set up Bot Objectives in Bot Settings to allow your bot to identify objectives and move through an objective flow. ...more

Bot Objectives

January 23, 2025•2 min read

Bot Objective Title

Objective titles are your way of identifying what goal your bot is working on and which goals have been completed. It shows up in a couple of locations, but it does not affect the bot's performance. ...more

Bot Objectives

December 09, 2024•2 min read

Enhancing Interactions with the EXTRA PROMPT Area Feature

Dive into one of AGENT's powerful features: the Extra Prompt Area. This feature is essential for businesses that want to fine-tune their AI interactions to make it more personalised, context-aware, a... ...more

Video Library , Bot Objectives

August 26, 2024•3 min read

Mastering Objective Types in AGENT AI Chat Bot: Gather Info vs. Give Info

In this blog, we delve into the specifics of "Gather Info" and "Give Info" objectives, showing you how to optimize your bot's performance and enhance user interactions. ...more

Video Library , Bot Objectives

June 15, 2024•2 min read

How to Use the Extra Prompt Area in the Objective Builder | Tips and Best Practices

Here, we dive deep into the functionality of the Extra Prompt Area, a hidden field designed to give your bot additional clarity and context during specific stages of an objective. Learn how to expand ... ...more

Video Library , Bot Objectives

June 11, 2024•1 min read

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